Shipping Policy

Shipping Policy - Funolo

Thank you for choosing Funolo for your orders. Our goal is to deliver high-quality products efficiently and securely. Please review our Shipping Policy for details on processing and delivery times.

I. USA-Based Manufacturer

For products shipped from our USA-based manufacturer, the shipping details below apply for domestic orders. International shipping from this manufacturer may take 7-20 working days (excluding processing time).

No. Product Processing Time Standard Shipping Premium Shipping Expedited Shipping
1 T-Shirts 2-5 working days 7-10 working days 3-5 working days 1-3 working days
2 Hoodies
3 Sweaters
4 Ceramic Ornaments 3-5 working days 7-10 working days 3-5 working days 1-3 working days
5 Mugs
6 Tumblers
7 Canvas Bags

II. Overseas Manufacturer

Products shipped from our overseas manufacturers have different processing and delivery times as listed below.

No. Product Processing Time Standard Shipping Premium Shipping Expedited Shipping
1 Custom Ornaments 5-7 working days 15-20 working days 10-15 working days 7-10 working days
2 Metal Signs
3 Decals
4 Classic Caps
5 Skinny Tumblers
6 Ugly Christmas Sweaters

Attention

  • Metal Signs: Oversized items may incur additional fees. The larger the size, the higher the fee.
  • Address Accuracy: Double-check your delivery address to avoid delays. PO Boxes are not accepted for expedited shipping.
  • International Orders: Customs clearance may impact delivery times.
  • Tracking information will be emailed once your order is dispatched.
  • If your package is delayed, contact us for assistance with a reshipment or refund.

Shipping Fees

Shipping Method Shipping Cost Additional Charges
Standard Shipping $6.50 +$2 for larger items
Premium Shipping $9.99 +$5 for remote areas

FAQs

  1. Do you deliver internationally?
    Yes, we offer worldwide shipping. Local rules, taxes, and duties may apply.
  2. Are there shipping restrictions?
    We do not ship to APO/FPO addresses, and expedited shipping is not available for PO Box deliveries.
  3. What happens if my order is delayed?
    If your order hasn't arrived within 30 days for clothing or 45 days for other items, contact us for a replacement or refund.
  4. Can I ship to multiple addresses?
    Unfortunately, orders cannot be split into multiple addresses. Place separate orders for different addresses.
  5. How do I return an item?
    Check our Return and Refund Policy for detailed instructions.
  6. Need help?
    Email us at support@funolo.us.

Thank you for shopping with Funolo! We are committed to providing a seamless and secure delivery experience.